Bulky item collection

As a general rule we will not collect anything that the average family would not ordinarily take if they moved house.

What we can and cannot collect
We can normally collect We do not collect
beds DIY, construction and demolition waste
carpets (please cut and roll into manageable sizes and place in a secure bag) fitted kitchens, bathroom suites, internal doors
furniture garden sheds, fences and greenhouses
household electrical items - fridges and freezers must be empty garden waste
mattresses (please leave out for 48 hours and cover or wrap if possible) items that are over saturated or unsanitary
sofas and armchairs (please place any loose cushions in a secured bag) any waste from a business premises

The council has absolute discretion as to what it will and will not take as 'bulky waste'.

Charges

We charge for collection per item of furniture, rather than per set. For example, a bed base, a mattress and a headboard counts as 3 separate items.

There is a reduced charge of 50% available for anyone who gets an income related benefit, such as Income Support, Income based Job Seekers Allowance, Guaranteed Pension Credit and Employment Support Allowance (income related).

 

Number of items

Fee (including VAT)

Reduced charge

Up to 3 items

£46

£23

4 to 7 items

£59

£29.50

How to book

To book and pay for a bulky item collection please use our online form. 

Book and pay for a bulky item collection

On the collection day, you must leave the items on the edge of your property where they can be seen, but won't get in anyone's way. Collectors won't enter your property to get the items. If you live in a communal property, the items must be left outside and accessible.

Terms and conditions

Please note the following terms and conditions apply:

  1. Items must be left outside the property no later than 7am on the day of collection – no time slot can be allocated.
  2. No changes can be made to the collection arrangements after 3pm on the day before the collection.
  3. If you live in a communal property, the items must be left outside and accessible.
  4. Collections cancelled after 3pm on the working day before collection cannot be refunded.
  5. Only the items listed on the collection request will be taken.
  6. Wardrobes and large items of furniture must be dismantled.
  7. Large items of garden furniture must be dismantled – for example free standing hammocks, swing seats and children’s swings and slides.
  8. A carpet and the underlay from 1 room count as 2 items, please make sure carpets and underlay are cut up and rolled into manageable sizes that one person can lift. Carpet and underlay need to be rolled and tied, not folded.
  9. BBQs will only be collected if the gas canister has been removed.
  10. Lawnmowers will only be collected if the petrol has been removed.
  11. Fridges and freezers will only be collected if they are completely empty - if there is any food left in them they will not be collected.
  12. Curtain poles and blinds must be cut up if they are longer than 3 metres.

Recycle electrical items for free

With every bulky collection, you can have up to 3 small electrical items taken away for free.

We define small electrical items as those which would easily fit in a standard supermarket carrier bag.

If you have any electrical items you would like taken with your bulky collection, leave them out with your bulky items on collection day.

Check what items we will take

Other ways to get unwanted items collected

Charity collections

Another option for getting rid of unwanted items around the home is to donate them to charity. 

The British Heart FoundationThames Hospice and DEBRA collect good quality furniture if it has the fire label still on it and most electrical items free of charge.

Local donation websites

There are also local websites where you can advertise your unwanted items for free to give away such as Bracknell Freegle and Bracknell Freecycle.