Issue with direct debits for council tax

There is an issue with the direct debit payments for council tax.

Customers who pay direct debit on the 20th of the month

We are very sorry to announce that payments that were due to be taken on 20 October 2021 will be taken before this date, on either Thursday 14 or Friday 15 October.

We are unable to stop the payment at this stage and are investigating how this error has occurred.

If this is going to cause you any financial problems, please contact your bank immediately to cancel the direct debit.

If this results in you incurring bank charges, please email

We apologise for any inconvenience caused.