Christmas opening times - 23 December 2021 to 3 January 2022

If you need to contact the council you can:

Over the Christmas period our phone lines will be open to the public at the following times:

  • Thursday 23 December - 8:30am to 5pm
  • Friday 24 December - 8:30am to 5pm
  • Monday 27 December - Closed
  • Tuesday 28 December - Closed
  • Wednesday 29 December - 8:30am to 5pm
  • Thursday 30 December - 8:30am to 5pm
  • Friday 31 December - 8:30am to 5pm
  • Monday 3 January - Closed

In the event of an emergency outside of these times, please call 01344 352000 and select the appropriate option.

Please only attend our offices at Time Square in an emergency, or if you have a pre-booked appointment with the Register Office.

Do you need to?

Check your bin day

You can check your bin day using our bin finder.

Pay your council tax

You can pay your council tax using our online payments system.

Find something to read or listen to

While libraries are closed over Christmas, why not take a look at our selection of online resources:

Visit the tip

If you want to visit the tip over the festive period, make sure you check the opening hours on Re3’s website and book a slot to attend.

Check gritting routes

You can find out about gritting routes on our gritting guide.